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About PFA > ISO 9001
PFA Quality Management System - ISO 9001:2000 Accreditation
Peter Fisk Associates Ltd is quality assured to ISO 9001:2000 standards as Consultants in Environmental Chemistry, Ecotoxicology and Regulatory Compliance. (reg. no. 182405)
A Quality Statement from the Managing Director
It is the policy of the Company to maintain a quality system designed to assist us to achieve our business needs and to meet the requirements of EN ISO 9001:2000. All our work and support functions operate within the system.
All work carried out by Peter Fisk Associates Limited on behalf of its customers should be completed on time, to the highest realistically achievable standards and in compliance with all contractual agreements. This is achieved by personal and company professionalism within the framework of the Quality Management System. This system helps ensure that all tasks are performed by suitably trained, qualified and supervised staff or contractors, and sets out strict standard operating procedures for time and project management, document handling, staff records and quality control (among other provisions).
To ensure that the Company maintains its awareness for continuous improvement, the quality system is regularly reviewed and is subject to annual audit by an external ISO accreditation company.
I am pleased to announce that our quality system has successfully achieved ISO 9001:2000 recognition, receiving a favourable recommendation from the accreditation body, and assure all our clients of our highest quality service at all times.
Peter Fisk BA PhD CChem MRSC DIC
Managing Director
Peter Fisk Associates Ltd ISO 9001:2000 Quality Objectives
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PFA aims to provide a professional and ethical service to clients. In this context, the following objectives are of particular relevance to our commitments to our customers. Further information can be provided on request. |
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We will provide a high quality, consistent and reliable service to all customers. |
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We will respond to enquiries promptly and endeavour to complete projects in the shortest possible turnaround time and to agreed deadlines. |
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We will maintain a position of scientific objectivity while meeting the requirements of customers. |
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We will ensure that work is undertaken by staff or sub-contractors who have suitable qualifications and training, and are properly supervised. |
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We will endeavour to satisfy clients' requirements and get things right first time. |
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All documentation will be thoroughly checked by appropriately qualified staff, to ensure clarity, scientific accuracy and good presentation. |
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We will review customer feedback received, and act on it appropriately. |
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